Grants Management System Administrator (Cybergrants)- Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

The Wells Fargo Foundation is seeking a Grants Management System Administrator who will become a subject matter expert on our third-party software, Cybergrants, used for managing philanthropic grants throughout the grant cycle. This position reports to the Head of Grants Administration for the Wells Fargo Foundation within Public Affairs, and is a primarily internal facing technical role.

For additional information on this line of business, refer to the external career site at wellsfargo.com

In this role, you will:

• Be responsible for systems administration of grants system (setting up users, coding table maintenance, preferences, permissions, including coordination of purging and archival of data), training, specialized reporting, and technical assistance for internal and external stakeholders
• Oversee the creation or modification of standardized templates for use within the grants management system
• Configure external facing grant applications including making updates to proposal types, impact reports, and various application fields
• Conduct User Acceptance Testing (UAT) and developing and/or updating operational and training guides
• Generate ad-hoc and specialized system reporting
• Create and update user guide and resource documents and provide employee training, including how to run reports, template usage, and adding documents and comments to the database
• Work with IT staff and vendor to resolve front and back end technical issues with database
• Identify opportunities for grants administration process improvement by conducting root cause testing of identified compliance or business issues
• Exercise independent judgment and provide guidance in escalated grants management system administration issues requiring special handling or review

Required Qualifications:

2+ years of Business Operations or Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years’ system administrator experience configuring and managing security of third-party applications
• Experience serving as Administrator for two or more third party applications, preferably with philanthropic applications
• Ability to communicate technical details to internal & external employees with little or no knowledge of database
• Significant experience with CyberGrants and/or other grants management systems
• 2+ years of related experience in philanthropy or grants administration, including knowledge of grant-making approaches and processes
• Excellent project management, problem-solving and workflow/process skills
• Demonstrated ability to take initiative, exercise judgement, prioritize, manage projects/assignments, and set/meet deadlines with an orientation toward results
• Bachelor’s degree preferred

Job Expectation:

Ability to travel up to 10% of the time

Location Options:

• Charlotte, NC
• Minneapolis, MN
• Phoenix, AZ

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.