Full Time
Mumbai
Posted 1 year ago

SNEHA A secular, Mumbai-based non-profit organisation, SNEHA believes that investing in women’s health is essential to building viable urban communities. SNEHA is 450+ person strong, innovative and progressive organization that works on health and nutrition in urban slum pockets with women and their families. SNEHA follows the life-cycle approach to health and nutrition, by intervening at critical junctures (adolescence, preconception, conception, pregnancy, postnatal, infancy and toddlerhood, family planning) to ensure improved health and nutritional outcomes for women and children living in some of Mumbai’s most vulnerable and deprived slums and in the Mumbai Metropolitan Region (MMR) as well. SNEHA recognizes that, in order to improve urban health standards, our initiatives must target both care seekers and care providers. We work with communities residing in informal settlements to empower women and communities to be catalysts of change in their own right and collaborate with existing public health systems and health care providers to create sustainable improvements in urban health. We have currently 6 programsrunning across SNEHA which are Maternal and Child Health (MCH), Empowerment Health and Sexuality of Adolescents (EHSAS), Prevention of Violence against

Women and Children (PVWC), Public Systems Partnership (PSP), SNEHA Shakti, Palliative Care and various
domains/departments under Central Operations, Research & Information Management.

1. Manager Communications

Program Central Operations
Location Santacruz, Mumbai
Reports to Consultant Associate Director Fundraising & Communication
No of Direct Reporting 1
Total Team size 3
Employment Level Manager

Job Purpose

To ensure implement and design the communications strategy for SNEHA to advance the organization’s goals
Scope of Job Across SNEHA

Key Task

Define the overall communications strategy for the organization for all its stakeholders and be responsible for its planning and execution and managing the annual communications budget along with the Domain Head, CEO and Finance team.
Effectively communicate the rationale for the organization and its various initiatives and programs using a variety of mediums across the organization’s stakeholder map. Manage central, pan-organization communications as well as working with programs to identify talking points and conceptualize and execute communication products including write-ups, Op-eds, thought leadership pieces, buzz feed style videos, social and digital media products, press coverage, newsletters, case stories, etc.
Manage the website and all digital properties ensuring timely updating, security checks and data backups, by hiring and managing an external vendor. Be responsible and the point person for all matters pertaining to the website in SNEHA.
Be responsible for the organization’s varied and integrated communication outputs including newsletters, annual report, program collateral material, website, social media, print media, mass media including interface with vendors for the same
Pitch the organization’s work and credentials for awards and recognition, by identifying suitable awards and proactively applying for the same.
Have the ability to understand policy and changes in the external environment, relate its relevance to the
organization’s work and work proactively with program teams to sensitize staff on latest developments through monthly/weekly blasts of news articles and new research. Build capacity among the program team and documentation personnel by conducting workshops on photography, newsletter design, graphic design, blogs and social media management.
Supporting the fundraising team by creating communications collateral such as presentations, write-ups, briefs, donor mailers, social media posts and online/offline campaigns.
Support program and domain teams in disseminations, consultations and other events by liaising with the media and taking ownership of all communications collateral for the same.
Manage media relations for coverage across media channels as well as responding to and managing inbound media queries. Preparing fact-sheets, press releases for events, seminars.

Management Responsibility

Achieving communication deliverables of the organization
Increasing SNEHA’s visibility and influence over its stakeholders through accurate communication of its work
Demonstrating leadership, culture, and values of the organization
Ensuring consistency and continuity, representing SNEHA as a whole, taking initiative and responsibility of being well informed about the organization, the development sector and the area of public health and nutrition

Personal Attributes

Achievement mindset and an eagerness to take initiative.
Enjoys communication in all forms – written, oral and online.
Constantly learning and innovating.
Sound values and work ethics.

Desirable Skills for This Role

Background or interest in Nutrition/ Public Health/ Development sector
Good writing skills with the ability to be the voice of our organization across social media channels and other communication collaterals.
A working knowledge of Email tools (e.g. MailChimp), WordPress, MS Office, social media analytics, etc.
Ability to strategize, generate sound ideas and execute well.
Exceptional fluency in Hindi and English. Knowledge of Marathi is a bonus.
Extensive successful writing experience with a variety of print and online media communication.
Proven ability to manage collaborations / partnerships with vendors, agencies, freelancers, designers.
Comfort with site visits and working in slum settings
Experience in working in the nutrition / public health/development sector; in communication of newsletters, annual reports, marketing collateral, social media, print media, etc.

Qualification & Experience

Master’s degree in Communications, Media, journalism or related field.
5 to 7 years

APPLICATIONS
Interested candidates can send their CVs via email to damini.pandey@snehamumbai.org with Subject line: Manager Communication

2. Manager-Fundraising

ABOUT THE PROGRAM
The Fundraising domain is responsible for fundraising activities within SNEHA for both program and non- program funding. The domain is also responsible for donor relationship management along with the respective program teams.

THE PROFILE
The role of the Fundraising Manager is to develop and execute the organization’s fundraising plan. The role involves working actively with SNEHA program teams and domain functions, including Finance, Communications, Admin, IM and HR, and with Legal. Externally the role will interface with CSR donors, prospective donors, Indian and international Foundations, Retail donors, Institutional donors, Software vendor (for donor management software), Crowdfunding platforms, Accreditation agencies, and Social sector Intermediary organisations.

JOB LOCATION Santacruz

DUTIES & RESPONSIBILITIES:

Understand resource needs through regular interaction with Program teams and Finance team and arrange to fill resource gaps
Prospecting of corporates and other institutions/foundations, including RFPs
Secure funding support from individuals, foundations, corporates, intermediary organisations
Submission of due diligence formats, online proposal forms, accreditations
Manage the data updation, analysis on donor management system including donor profiling
Develop and maintain on-going relationship with existing donors
Enable timely communication with donors – response to requests, on-time submission of proposals, reports, etc.
Organize special donor and fundraising events
Work with program and domain teams for timely proposal submission, donor reporting, etc.
Work with Communications Manager for targeted fundraising communication material and online donations
Develop strategy for online and retail fundraising, including payroll giving, and execution of plans
Manage visits of stakeholders with potential of fundraising and brand building
Any other work that may be assigned to achieve organizational goals
Ensure adherence to SNEHA values, policies and guidelines.

MANAGEMENT & REPORTING The role reports in to the Associate Director – Fundraising and Communications

QUALIFICATIONS & EXPERIENCE

Bachelor’s degree in any discipline; Master’s degree preferred in any discipline
10-12 years of work experience in the services industry
Desirable: At least 1-2 years of experience in the social sector, preferably working on nutrition/public health/gender

SKILLS & COMPETENCIES

Strong strategic and implementation skills
Excellent communication and networking skills
Passion for the non-profit’s mission
Ability to work with cross functional teams
Self-reliant, problem solver and results oriented
An innovative thinker who can translate ideas into action in a timely manner

Applications to be sent via email to damini.pandey@snehamumbai.org with Subject line: “FUNDRAISING
MANAGER

3. Officer-Information Management

ABOUT THE PROGRAM
The Information Management (IM) team works closely with the program teams as a support function providing assistance for any of their technological needs. The IM team caters to IT requirement of all SNEHA offices which include hardware, networking, IT asset management, troubleshooting and usability support. The IM team is also responsible for any technology initiatives at SNEHA.

THE ROLE

The role will involve troubleshooting and maintenance of IT equipment and IT assets.
The role requires travelling to different SNEHA offices and sites for the same.

RESPONSIBILITIES

Server (Physical and Cloud) and network maintenance
Maintenance of IT asset (Mobiles, Tablets, Desktop and Laptops)
Quarterly data backup and monitoring Google drive data of office and field staff
Resolving technical issues of staff’s handheld devices
Coordination with external service vendors for internet and IT hardware.
Weekly visits to designated office sites for regular monitoring
Maintenance of internet and related equipment like routers, network devices and firewalls
Attending monthly meetings of program teams to address technical issues
Search new technology and R&D for organization
Visit across Mumbai, Thane and Bhiwandi.
IT assets inventory and maintain the inventory record.

MANAGEMENT & REPORTING

Report weekly to the senior team

PERSON SPECIFICATION REQUIREMENTS

Essential

Education qualifications: Graduation (any discipline) preferably IT
At least 3-5 years professional experience in IT hardware and networking
Good understanding of Servers and networking
Highly motivated and adaptable to varied work environments

Desirable

Experience in handling network security devices
Experience in working in the development space

APPLICATIONS Interested candidates can send their CVs via email to niyati.jethwa@snehamumbai.org with Subject line: SNEHA_Information Management Officer

4.Officer – Program Logistic

Project Name: Building Bridges Direct Intervention
Program name: Maternal & Child Health

ABOUT THE ROLE
The Administration Officer is required to assist with general administration activities at Central Operations as well as with the program teams in absence of assigned admin staff. He/She will be required to manage general administration activities as well as take on the additional responsibility of assisting with the purchase and inventory management systems.

Roles and Responsibilities
At Central Operations:

To handle procurement of assigned items / particles (or) services as needed for the organisational need as per laid out procurement policy. This task involves from the RF process, sourcing vendors, seeking quotes, negotiation, making comparison, presenting for approval, placement of order, material delivery or service completion, invoicing and payment (Full cycle of procurement)
To assist with Fixed Asset Management –data entry, visiting offices/sites and marking assets with assigned codes
To handle the data capture of Central Operations, purchase process – entry in purchase tracker, filing etc.
Visit every office and its corresponding centre’s/sites at least 2-3 times a month to collate any requirements vis-à-vis maintenance, repairs, electrical connections
Assist with inventory management – physical inspection and count, data entry
Any other task/activity assigned to fulfill Administration goals

At Program Sites:

Supervision of housekeeping and pantry services
Admin tasks such as repairs and maintenance, AMC of Pest Control / AquaGuard, dispatch and courier, attending phone calls, filing, physical inspection of purchases, managing printing and stationery requirements, correspondence, etc.
Logistics arrangements for meetings, events, visitors
HR and finance functions pertaining to attendance and leave records, maintaining petty cash, billing and payments.
Minor IT troubleshooting assistance
Any other task/activity assigned to fulfill Administration goals
Reporting

This position will report to Admin Coordinator at SNEHA

Requirements: Skills and Experience

Graduate is must
3 – 5 years in Admin function

Personal Attributes and Competencies

Good interpersonal and communication skills
Computer literate, preferred proficiency in Word, Excel
Ability to communicate in English, Hindi and Marathi – oral and written
Ability to take initiative and good grasping skills
Willingness to travel within Mumbai

APPLICATIONS
To be sent email to damini.pandey@snehamumbai.org with subject line: Officer-Program Logistic

5. Coordinator-Human Resources

Program Central Operations
Location Santacruz, Mumbai
Reports to Chief Operating Officer
No of Direct Reporting 3
Total Team size 7
Employment Level Coordinator

Job Purpose
To ensure utmost adherence to SOPs, SLAs / Timelines & Compliances whilst handling end-toend recruitment process and on boarding process. Also responsible for various processes related to Employee Life Cycle Management & Benefits to ensure exemplary employee experience.

Key Tasks

Sourcing, interviewing and rolling out offer for new joiners
Utilize various channels and platforms to actively source candidates.
Develop and maintain a robust pipeline of potential candidates for current and future talent needs.
Coordinate and schedule interviews with interview panel members, ensuring candidates are engaged throughout the process.
Conduct negotiations with candidates, providing clear communication about the role, company goals, and vision.
Act as a supportive point of contact for candidates, assisting them throughout the onboarding process.
Prioritize and maintain a focus on delivering a high-quality candidate experience.
Manage employee referrals and foster strong relationships with recruitment partners and agencies
Regularly interact with hiring managers to understand and identify staffing requirements.
Maintain error free recruitment database and analysis of the data on a monthly basis
Manage, implement and administrate all Employee Life Cycle processes like Transfer, Confirmation, Re-designation etc.
Responsible for generation of contracts, employment and other HR related letters
Conducting Exit interviews and maintain the data accordingly
Lead the payroll and compliance team to effectively drive the Operations agenda
Monitoring internal HR systems and ensuring accuracy in internal employee database
Payroll management – calculation and reports, Coordinate with vendor for all statutory compliance PF, PT, ESI, Superannuation & Gratuit
Training and HR induction workshops for newly appointed staff
Statutory Audits, Funder HR Audits, Accrual Valuation
Manage service level agreements and client contract covering all HR statutory regulations

Employee Lifecycle Management:

Monitoring smooth on boarding, query resolution & exit management of employees
Managing all HR operations related queries
Partnering with vendors for all employee related services

Personal Attributes

Excellent Presentation & Communication Skills
Ability to multi-task and engage with multiple stakeholders
Ability to handle confidential information with discretion and judgement
A Utility Player: Willing to help wherever needed
Critical Thinking – Gathering and applying information
Collaboration and Team work
Impeccable communication – verbal, oral and written
External relationship building – Building networks

Desirable Skills for This Role

Recruitment related work experience is mandatory
Knowledge of Statutory compliances is desirable
HRIS experience preferred / Non-profit experience preferred
High proficiency with Microsoft Office Tools (Excel, PowerPoint, Word)

Qualification

MBA – Human Resource
4 to 6 years of experience
Experience in managing employee life cycle processes in any organization

Salary and Employment Conditions

Salary will be as per existing bands and based on qualifications, prior experience and suitability to the role.

Applications to be sent via email to niyati.jethwa@snehamumbai.org with Subject line: “Coordinator-Human Resources

Send you CV to recruitment@snehamumbai.org

To apply for this job please visit www.linkedin.com.

Openings – Sneha