Open Positions – CRISIL Foundation

CRISIL is a global analytical company driven by its mission of making markets function better. It is India’s foremost provider of ratings, data and research, analytics and solutions, with a strong track record of growth and innovation. CRISIL delivers independent opinions, actionable insights, policy advisory and efficient solutions to over 100,000 customers across 86 industries. CRISIL’s businesses operate from 8 countries including USA, Argentina, Poland, UK, India, China, Hong Kong and Singapore.

At the core of CRISIL’s credibility, built up assiduously over the years, are its values of integrity, excellence, accountability, teamwork and respect for all. CRISIL is majority owned by S&P Global Inc., a leading provider of transparent and independent ratings, benchmarks, analytics and data to the capital and commodity markets worldwide

About CRISIL Foundation
CRISIL Foundation was set up in March 2013, as a public charitable trust, to fulfil the corporate social responsibility of CRISIL Ltd. Our goal is the empowerment of vulnerable communities by strengthening their financial capabilities.

CRISIL’s flagship CSR programme, Mein Pragati is engaged in building financial resilience among women from remote, rural villages of Assam and Rajasthan. Since 2015, Mein Pragati has strengthened the financial capabilities of over 500,000 community members, especially rural women, and has developed a robust community cadre of ‘Sakhis’ to drive financial-behaviour change in a sustained manner.

About RBI’s MoneyWise Centre for Financial Literacy (CFL) project
The Reserve Bank of India (RBI) initiated the Pilot CFL project in 2017 in 100 blocks to strengthen the financial literacy and inclusion levels of the rural population at a block level. Out of 100, CRISIL Foundation is currently managing 25 CFL centres in Haryana, Maharashtra and Rajasthan – across in seven districts by closely working with Sponsor Banks, NABARD and the RBI.

Through a ‘Hub-and-Spoke’ approach, physical CFL centres/ office spaces with a 3-member team acted as the hubs, actively supporting local banks and stakeholders, while a trained cadre of local community cadre were the spokes driving outreach at community level. This cadre were local influencers who provided voluntary support to the programme to serve their communities, sometimes individuals (Rural Financial Advisors) and sometimes community institutions (Village Level Financial Inclusion Committees) and were supported by the CFL project by way of training, capacity building and facilitation.

Over the past three years, the CFLs have become an integral part of the financial inclusion ecosystem. Since inception till date; the centres have reached out to over 400,000 community members, facilitated over 110,000 linkage applications and received over 27,000 walk-ins into the CFL centre seeking resolution of queries/issues related to financial products and services, and also to avail financial products and services. The programme also created a vast pool of over 1,000 trained community cadre, who are providing local support to the CFLs in a voluntary/pro-bono manner.

As a key milestone in its National Strategy for Financial Inclusion (NSFI) RBI has formally announced expanding the reach of the CFLs by 2024; basis which, it was decided to scale-up CFLs to every block in the country, in a phased manner with one CFL serving three blocks. As part of Phase I of the scale-up, CRISIL Foundation has been formally allotted a mandate to set up 429 CFLs covering 1,285 blocks spread across 234 districts in 14 states and 4 Union Territories. This includes 68 CFLs covering 203 blocks of Uttar Pradesh & Uttarakhand

Click here for more details

Hiring in Uttarakhand:
For the scale-up of project in the Uttarakhand, CRISIL Foundation is starting 1st round of hiring for 16 CFLs in 10 District of Uttarakhand and looking. In this we are opening positions of, = 1-Assistant Manager,7- Assistant Area Manager, 47- Field Coordinators (FCs) and 16- Data Entry Operators (DEO) in the blocks mentioned below:

Detailed Job description is of all position is given below:

1. Assistant Manager (AM)

Reports to Regional Managers

Details and key R&R
Details:

Assistant Managers will be mapped to 32 CFLs. They will report in to Regional Manager – Operations for Operation related tasks and Regional Manager –
Training & Capacity Building for Training related tasks. She/ he will be the point person for the districts allocated andwill be responsible for regular
connect with LDMs and other key stakeholdersin the designated geography assigned.

Qualification and skillsrequired:

• Graduate in any discipline with an understanding of Social/Development sector in India. Functional understanding of financialinclusion
  ecosystem in India;
• 4-10 years of professional experience in social sector project management with role in project planning, execution and client
  coordination for any interventions, training& capacitybuilding;
• Excellent written and oral communication skills in local language
• Proficiency in using MS excel, MS word, online meeting platforms and online data entry platforms;

Desirable –

• Post Graduate in relevant discipline with at least 3 years of experience;
• Knowledge of monitoring and evaluation practices
• Knowledge of training
• Good written and oral communication skills in English;

Desirable:

• Connects easily with people – team members, stakeholders including last mile participants
• Being able to take initiative and work in an autonomous, semi-structured to completely structured environment;
• Adaptability to changing responsibilities and resourcefulness;
• A teamplayer
• Initiator
• Thinks creatively
• Understands participatory methodologies and applies to training as well as work front
• Willingness to travel extensively to remote and rural areas for approximately 75% of the time
• Partially or fully vaccinated for COVID-19;

Key Roles and Responsibilities:

• Establishing centres:
• Supporting in the establishment of the CFL centres at the identified Base blocks according to the planned timeline;
• Supporting in the process ofselection and identification of the block level staff, team members and community volunteers;

Team management:

• Provide leadership and project managementsupport to the CFL centres in achieving all of its project targets;
• Supervising and supporting the centre staffs to develop the outreach plans of the CFL centres according to the SAP (State Action Plan);
• Conducting weekly review meetings (WRMs) over online platforms with the Centre Managers (CM);
• Strengthening and troubleshooting the problems of underachieving blocks and ensuring all the block level targets are achieved timely

Quality assurance:

• Conducting regular field visits to the Base and the Adjacent blocks to check quality of the trainings, understand impact of theprogram on ground and auditsome sample ofthe data recorded in theMIS portal;
• Ensuring adherence to the developed system and process for proper flow of data and evidences from the field of origin to the dataentry point and driving data entry with nearto zero errors;
• Supporting in achievement of end outcome indicator in terms of linkages, village coverage and beneficiary outreach;
• Monitoring the program throughout its implementation period and supporting in the evaluation as and when required;
• Immediately reporting any issues and challenges observed in the filed arising due to any reasons to the reporting manager;
• Ensure quality of the training delivered by the trainers (for field teams)
• Gather and compile feedback from the field on the relevance and effectiveness of content, tools, pedagogy and trainings

Administration:

• Supporting in the compilation and timely submission of all bills on monthly basis from all the CFL blocks;
• Supporting in troubleshooting any IT related issues in the MIS and training portal, outreach plan, linkages targets, data collectionand analysis;
• To attend DLRC and BLBC meetings and represent the CFL units.
• Regularly liaise with the district level key stakeholders like LDMs/ DDMs, government officials and other financial and social securityservice providers and provide inputs to the relevant work streams;
• Be responsible for comprehensive documentation and ensure adherence to all agreed protocols during implementation;

Stakeholder management and networking:

• Building and retaining relations with key government officials and other relevant stakeholders from the target areas;
• Identify and liaise with NGOs, CBOs working on FL/FI and or supporting theme

Training& capacity building:

• Support RM Training & Capacity building in preparing training calendar for the team and execute training
• Coordinating to conduct timely trainings of CFL staffs and team members and supporting in doing the training needs analysis;
• Strengthening and troubleshooting the problems of underachieving blocks and ensuring all the block level targets are achieved timely;
• Lead team in organizing linkage camps in the saturated villages by coordinating banks and BCAs to ensure FI;

Reporting:

• Prepare and share monthly report on the progress, challenges, corrective measures and outcomes to area manager
• Preparation and submission of Case studies and impact stories of CFL area.
• Insuring timely submission of monthly expense report of centre
• Insuring timely submission of attendance details of centre
• Supporting in any other work that is deemed necessary by the reporting managers for achieving the objectives of the project

2. Assistant Area Manager Manager (AAM)

Reports to  Assistant Manager (AM) / Regional Managers

Details:
Assistant Managers will be mapped to 4-8 CFLs ( One /Two Distracts. They will report in to Assistant Manager /Regional Manager – Operations for
Operation related tasks and Regional Manager – Training & Capacity Building for Training related tasks. She/ he will be the point person for the districts
allocated andwill be responsible for regular connect with LDMs and other key stakeholdersin the designated geography assigned.

Qualification and skillsrequired:

• Graduate in any discipline with an understanding of Social/Development sector in India. Functional understanding of financialinclusion ecosystem in India;
• 4-8 years of professional experience in social sector project management with role in project planning, execution and client coordination for any interventions, training& capacitybuilding;
• Excellent written and oral communication skills in local language
• Proficiency in using MS excel, MS word, online meeting platforms and online data entry platforms;

Desirable –

• Post Graduate in relevant discipline with at least 2 years of experience;
• Knowledge of monitoring and evaluation practices
• Knowledge of training
• Good written and oral communication skills in English;

Desirable:

• Connects easily with people – team members, stakeholders including last mile participants
• Being able to take initiative and work in an autonomous, semi-structured to completely structured environment;
• Adaptability to changing responsibilities and resourcefulness;
• A teamplayer
• Initiator
• Thinks creatively
• Understands participatory methodologies and applies to training as well as work front
• Willingness to travel extensively to remote and rural areas for approximately 75% of the time
• Partially or fully vaccinated for COVID-19;

Key Roles and Responsibilities:

• Establishing centres:
• Supporting in the establishment of the CFL centres at the identified Base blocks according to the planned timeline;
• Supporting in the process ofselection and identification of the block level staff, team members and community volunteers;

Team management:

• Provide leadership and project managementsupport to the CFL centres in achieving all of its project targets;
• Supervising and supporting the centre staffs to develop the outreach plans of the CFL centres according to the SAP (State Action Plan);
• Conducting weekly review meetings (WRMs) over online platforms with the Centre Managers (CM);
• Strengthening and troubleshooting the problems of underachieving blocks and ensuring all the block level targets are achieved timely;

Quality assurance:

• Conducting regular field visits to the Base and the Adjacent blocks to check quality of the trainings, understand impact of theprogram on ground and auditsome sample ofthe data recorded in theMIS portal;
• Ensuring adherence to the developed system and process for proper flow of data and evidences from the field of origin to the dataentry point and driving data entry with nearto zero errors;
• Supporting in achievement of end outcome indicator in terms of linkages, village coverage and beneficiary outreach;
• Monitoring the program throughout its implementation period and supporting in the evaluation as and when required;
• Immediately reporting any issues and challenges observed in the filed arising due to any reasons to the reporting manager;
• Ensure quality of the training delivered by the trainers (for field teams)
• Gather and compile feedback from the field on the relevance and effectiveness of content, tools, pedagogy and trainings

Administration:

• Supporting in the compilation and timely submission of all bills on monthly basis from all the CFL blocks;
• Supporting in troubleshooting any IT related issues in the MIS and training portal, outreach plan, linkages targets, data collectionand analysis;
• To attend DLRC and BLBC meetings and represent the CFL units.
• Regularly liaise with the district level key stakeholders like LDMs/ DDMs, government officials and other financial and social securityservice providers and provide inputs to the relevant work streams;
• Be responsible for comprehensive documentation and ensure adherence to all agreed protocols during implementation;
• Stakeholder management and networking:
• Building and retaining relations with key government officials and other relevant stakeholders from the target areas;
• Identify and liaise with NGOs, CBOs working on FL/FI and or supporting theme

Training& capacity building:

• Support RM Training & Capacity building in preparing training calendar for the team and execute training
• Coordinating to conduct timely trainings of CFL staffs and team members and supporting in doing the training needs analysis;
• Strengthening and troubleshooting the problems of underachieving blocks and ensuring all the block level targets are achieved timely;
• Lead team in organizing linkage camps in the saturated villages by coordinating banks and BCAs to ensure FI;

Reporting:

• Prepare and share monthly report on the progress, challenges, corrective measures and outcomes to area manager
• Preparation and submission of Case studies and impact stories of CFL area.
• Insuring timely submission of monthly expense report of centre
• Insuring timely submission of attendance details of centre
• Supporting in any other work that is deemed necessary by the reporting managers for achieving the objectives of the project

3. Field Coordinator (FC)

Reports to  Assistant Area Manager (AAM)

Details:
One Field Coordinator will be appointed for one block. They will report into the Centre Manager.

Qualifications and skills required:

• Higher Secondary passed in any discipline with an understanding of Social/Development issues of the villages;
• 2 to 4 years of experience in working with any organization related to community outreach and mobilization roles;
• Comfortable with use of smartphone and knowledge of mobile applications WhatsApp, Facebook a must.
• Openness to learning working as a good team member;
• Demonstrates highest standards of work ethics and integrity; Desirable:
• Own motorcycle/scooter and a valid driving licence;
• Own smart phone;
• Originally based out of the target block and knows the local language/dialect; •
• Partially or fully vaccinated for COVID-19;

Key Roles and Responsibilities:

Facilitation of trainings, community outreach and local stakeholder management:

• Helping in identification of the villages, community cadre and facilitates outreach in identified villages;
• Delivering trainings to the community members using various training tools;
• Undertaking field visits every day to the villages for community mobilization, deliver trainings and achieve the final linkage outcomes;
• Building positive rapport and working closely with key local stakeholders like PRI members, community influencers and financial service providers at village (BCs, E-Mitra etc.)
• Supporting the community cadre in supporting the communities for trainings and linkages to formal banking products and social welfare schemes;
• Entering data and evidences through the online data entering portal;
• Adhering to all project SOPs in terms of following/reporting as per action plan submitted to the bank
• Immediately reporting any issues and challenges observed in the filed arising due to any reasons to the reporting manager;
• Supporting in any other work that is fit deemed by the reporting managers for achieving the objectives of the project; Support at the CFL centre:
• Supporting the Centre Manager in management and upkeep of the CFL centre within stipulated budgets;
• Working with the Centre Manager to develop of micro-plans for the CFL centre and activities;
• Managing activities of the centre as and when required;

Stakeholder management, team meetings, reviews and trainings:

• Participating in meetings with key stakeholders – BLBCs and DLRCs – to present quarterly progress with Sponsor Banks as well as in meetings with other local stakeholders like PRI, community influencers etc.
• Participating in periodic review meetings to gauge progress and take mid-course corrections
• Take part in various trainings as mandated by the project
• Salary/fee : 1.50 – 2.00 lac per annum (CTC)

4. Data Entry Operators (DEO)

Reports to  Field Coordinator – base Block / Assistant Area Manager (AAM)

Details:
A Data Entry Operator will be looking after the data entry of 2-3 nearby CFL centers. She/he will be positioned at one of the base blocks. She/he will report into the Centre Manager/Area Manager.

Qualifications and skills required:

• Higher Secondary passed in any discipline with at least 1 year of experience in data management, MIS and documentation;
• Proficiency in using MS Excel, MS Word, Emails and online data entry platforms;
• Good knowledge of using smart phones and apps like WhatsApp, Facebook and online meeting platforms etc;
• Proficiency in typing Hindi and basic English, like correct spellings of individuals, places; as well as ability to type a minimum of 25-30 words per
  minute;

Desirable:

• Resident of one of the Base block;
• Connects easily with people – team members, Visitors to CFLs including villagers and stakeholders in absence of Centre Manager.
• A team player;
• Willingness to do desk job on daily basis;
• Partially or fully vaccinated for COVID-19;

Key Roles and Responsibilities:

• Entry of field trainings and activity data by inputting text based and numerical information from documents received by field team on daily basis;
• Primary review of data received from field team for deficiencies or errors, correct any incompatibilities if possible;
• Generate reports, store completed work in designated locations and perform backup operations for the centres;
• Store field activity pictures, videos, press reports, Linkage evidences and other centre level multimedia data in designated locations;
• Scan documents and print files, when needed;
• Proper storage/filing of all physical documents at designated location at centres in coordination with Area Manager;
• Keep information confidential;
• Supporting Area Manager/Centre Managers in the compilation and timely submission of all Invoices on monthly basis from CFLs;
• Any other support activity as deemed necessary for the project;

Salary/fee : 1.15 – 1.50 lac per annum (CTC)

How to apply: – Please apply by filling the form. Link – Click Here

In case getting any problem in filling the form so you can apply with subject line “Application for the post of (name of position) for (block name)”.

For example “Application for the position of Field Coordinator for Block / District name (Applied for) send to vinay.sharma@ext-crisil.com

Please clearly mention following in your mail body:

• Home block and district,
• Current working location
• Relevant work experience (in month)
• Current CTC
• Expected salary CTC
• Notice period (in days) and Block & District name ( Applied for)