Localisation Expert – Khan Academy

Khan Academy is a fast-paced, nonprofit on a mission to provide free, world-class education for anyone, anywhere. We reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything.

ABOUT KHAN ACADEMY INDIA
Khan Academy India aims to deliver a world-class user experience to learners in India that is locally relevant and is enabled by a strong on-the-ground team and operations. Our learning system is mastery-based, which allows students to master key concepts at a pace that’s right for them before moving on to more challenging content. From serving under 500,000 learners in 2016, we are now serving almost 4 million learners a month across our websites, apps and youtube channels. These learners include both independent learners accessing us at home and teacher directed learners in schools.  Our focus is to reach the underserved by making our content  accessible in local languages and by working with large public school systems. Khan Academy is already available in Assamese, Hindi, Hinglish, Kannada, Gujarati, Tamil, Marathi, and Punjabi.

ABOUT THE INDIA CONTENT  TEAM
Our content team in India includes the content creators who make thousands of awesome videos, articles, and practice questions, aligned with the Indian curriculum, to help both teachers and students. We are actively working on content localization in other regional languages as well, which means the content we co-create reaches a wider number (both nationally and globally), thereby quintupling the impact.

ABOUT THE ROLE
We are looking for a localisation expert to lead our localisation efforts to help us create thousands of videos and exercises in vernacular languages, that serve millions of learners throughout the country, with the support of our  talented in-house language experts and state-appointed resource groups.

In this role you would: 

• Work with in-house localisation experts to ensure we deliver content on time and of high quality. This involves coaching localisation experts on our content principles and reviewing their content regularly.
• Work with state teachers to create project plans that align with their curriculum. This involves staying up-to-date with the state’s academic plans and strategically incorporating ongoing needs during the academic year.
• Work with the content team to create guardrails for localisation. This ensures that all components of our fresh content created in English are easily localisable and we’re able to contextualize our videos and exercises without losing content depth.
• Create a robust feedback loop with state teachers that would help the content team understand how our content fits our users’ needs. This involves conducting in-person workshops, ongoing conversations with teachers.
• Work with our in-house tech team to ensure smooth delivery of our localisation projects. This also involves maintenance to keep our websites and landing pages on web and mobile from breaking.
• Work with our wider international team to regularly share best practices on content  quality and curriculum alignment.
• Build our learning muscle through analyzing content data to identify high and low performing courses across programs.
• Balance both short-term execution and strategic planning towards the success of the program.
  Be willing to travel.

ABOUT YOU

You would be a great fit for the role if you are:  

• Someone with 3-4 yrs of work experience. Having been an educator is an added advantage.
• A solid project manager – you have successfully managed complex projects from inception to completion.
• You understand how to define scope, set clear goals and ensure they are met within timelines while ensuring high quality outcomes.
• A skilled people manager – You can work with multiple teams simultaneously and  know how to coordinate dependencies between them without needing formal authority.
• Have great communication skills – you can address different audiences using audience-appropriate language to communicate clearly and efficiently in multiple formats, including email, written documents, digital presentations and verbal conversations. Being multilingual is a plus.
• A quick learner; you immerse yourself in new problems and quickly get up to speed.
• Someone with an entrepreneurial mindset, including a high tolerance for ambiguity, a penchant for experimentation and a bias toward action.
• You are willing to roll up your sleeves and help the team get work done as we grow.
• Passionate about education and have a strong desire to change the world for the better.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team like a for-profit.

• Competitive salaries
• Remote-friendly workplace; Flexible schedules
• Fun virtual events

LEARN MORE

Sal’s TED talk from 2011
Sal’s TED talk from 2015
A glimpse of our team:  http://www.khanacademy.org/about/the-team
A glimpse of our content created: https://www.youtube.com/watch?v=ED8P8vchQJM
Our localized content in action: http://bit.ly/khanacademyyoutube 

HOW TO APPLY

Attach your resume or Linkedin URL in the space provided below.
Please address the below-mentioned task and attach your response in the space provided below.
TASK

Describe  the most complex project (e.g. project that involved multiple stakeholders and time critical deliverables) you have managed in your past work experience. If you had a chance to re-do it now, what would you do differently and why? Submit your response in 1-2 pages.

We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.