Manager, Policy Communications – Chase India

Chase India Founded in 2011, Chase India is South Asia’s leading research and public policy consulting firm. We help clients create business impact, mitigate risks, drive social change and form long-standing collaborations with advocates and key stakeholder groups.

We guide the private sector and not-for-profit organizations through the ever-changing policy and regulatory landscape. Our in-depth sector and policy knowledge make us well-placed to serve as trusted advisors to our clients in sensitive but crucial matters such as government engagement, creating social impact, and planning strategic communications campaigns.

The team at Chase India comprises functional and sectoral experts who have extensive experience working with regulatory and industry bodies, government organizations, academia and media. Our team has vast experience working across federal, state, and municipal levels.

Chase India is a sister consultancy of Avian WE, itself a group company of WE Communications, one of the largest independent communications agencies in the world, headquartered in Seattle, Washington.

Our Values
We believe that real growth is based on much more than just business results. Ever since our inception, we
have focused on building a team that embodies our values:

• Knowledge: We bring a depth of knowledge of our sectors and work gives us the impetus we need to ensure par excellence service for our clients.
• Passion: We believe in working with people who are passionate about their work and relentlessly pursue their goals.
• Nimbleness: We understand the world is ever-changing, and that our work and roles are continuously evolving. As such, we remain flexible and nimble in the face of roadblocks.
• Commitment: We take ownership of our work, and show the highest level of commitment to our clients.
• Ethics: We hold ourselves to the highest standard of ethics.

Every day, we strive to nurture the three key pillars of our business model:

People First: As an advisory firm, our people are our biggest asset. We are committed to their growth (as they are to ours), and help design their roles and career paths to bring out the best in them and contribute to organizational goals.

Clients for Life: This philosophy is ingrained in each employee from the day they become a part of our team. Our drive to retain and grow existing clients and attract new ones that share a similar culture and values shows in our impeccable work and high standards of service.

Business Sustainability: We are proud to be good corporate citizens and believe that long-term sustainability  begins with the choices we make today. As an organization, we strive to live our purpose responsibly, by making apositive social, environmental, and economic impact, not just for our industry but for society as a whole.

What the work entails

This is the firm’s mid-level position wherein, the Manager, Policy Communications will support the various
client teams with deliverables related to media and communications.

In this role, you’ll be expected to come up with and actively build relationships with key members of the media, and serve as a point of contact with them. You will leverage the capabilities and experience of senior Chase India team members and utilize your expertise and networks to manage and support communications-related deliverables. You will be expected to take ownership and operate independently (with senior team members to lean on for support).

The focus and mix of the work vary based on the needs of each client, but the work largely comprises the
following:

• Monitoring and insights: Keeping track of changing media landscape and trends to share insights with clients to help them shape their policy communication strategies. Monitoring relevant news and ecosystem updates in the media for clients and sharing analysis and updates as needed.
• Communication strategies: In this role, you would be expected to work closely with, and support the client teams to develop communication strategies on issue-based advocacy campaigns that align with their client’s goals.
• Writing and content creation: You would also be expected to pitch notes, quotes, ghost-write articles, briefing documents, and other communication material, as required.
• Media Outreach and Engagements: You would be expected to identify relevant media outlets and journalists, pitch issue-based/policy-related stories to them and facilitate strategic engagement opportunities between clients and relevant journalists/editors.
• Relationship and network building: Along with building communication strategies, you would also be expected to execute the same. As such, you’d be expected to work continuously to build relationships with journalists, policy influencers, and other key stakeholders who can support your communications strategies.

Who you are

Personality / Attitude

• Flexible: In line with our values, we’re looking for someone who is nimble enough to adapt to changing circumstances and work in a fast-paced environment. More likely than not, our work may require you to multi-task between multiple clients.
• Ownership: You’re someone whose first instinct is to say, “Don’t worry, I got this” when given work. This doesn’t mean that we expect you to know everything in advance, but we’re looking for someone willing to take responsibility for the work and make sure it’s completed.
• High Emotional Intelligence: The job requires you to interact with a number of different stakeholders, from colleagues to clients to internal teams to journalists. As such, we’re looking for someone who is able to empathize and understand each stakeholder’s needs and context to come to a solution.
• Interpersonal Skills: You’re a natural at building relationships with people you meet, and can become a trusted partner for the long run.

Skills

• Verbal and written communication skills: As the work entails documenting and creating communication material, you’d be expected to be someone who has a natural flair for the same.
• Research, analytical and organizational skills: As research forms the basis of our advocacy, you’d be expected to have strong research and analytical skills to effectively support the team.
• Documentation and presentation: You would be expected to be proficient in documentation m and presentation with working proficiency in Microsoft Office.

Professional Qualifications: 4-6 years of work experience is a prerequisite. Additional experience in one or

more of the following would be preferred:

• Prior experience in work related to corporate image, issues/crisis management and strategic communications across the social/development and health sector.
• Prior experience working as a journalist.
• Exceptional media relations background with a demonstrated capacity to work with global business and key media to manage story development.

Educational Qualifications: A Bachelor’s degree in Communications, Journalism, Marketing, English, or a
related field is preferred.

• A master’s degree is a plus, but not a requisite.

What’s in it for you

Competitive Salary: You will be offered a competitive salary in line with industry standards.

Cross-functional learning: We go beyond a single specialization and help clients with various needs from government relations to policy communications. Working with us will give you opportunities to learn different facets of work.

Mentorship Opportunities: We try to ensure that each team member has access to resources and networks that can help them think through and build their careers, inside and outside the organization.

Learning and Development: We work to help upskill our employees in areas of weakness and interest.

We are an equal Opportunity employer: Chase India provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity, marital status, or other legally protected class status.

We value Diversity and Inclusion: Chase India values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere where diverse people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender, age, lifestyle, ethnic background and sexual orientation, and experiences and ideas.