Manager – Sanjeevani Clinics – LEHS – WISH

Apply by 15 Jun 2022

Wadhwani Initiative for Sustainable Healthcare (WISH) is a flagship program of Lords Education & Health Society, a registered non-profit organization in India. WISH works towards improving the quality of and access to primary healthcare services for the under-served communities in India. WISH is implementing healthcare models through partnership with state governments, international agencies and the private sector by appropriately introducing promising healthcare innovations in the public health system in order to build an equitable, innovation-led and evidence-based quality healthcare system within easy reach of the underserved populations.

Lords Education and Health Society (LEHS) is a not-for-profit entity that was established in 2003. In 2014, the Wadhwani Initiative for Sustainable Healthcare (WISH), the flagship program of LEHS, was established. LEHS|WISH works towards improving the quality of and access to primary healthcare services for the under-served communities in India. WISH is implementing healthcare models through partnership with state governments, international agencies and the private sector by appropriately introducing promising healthcare innovations in the public health system in order to build an equitable, innovation-led and evidence-based quality healthcare system within easy reach of the underserved populations. LEHS|WISH is committed to building an equitable, quality-assured, innovation-led ecosystem that makes healthcare accessible to the most underserved.

Our Values At LEHS|WISH we strive to live our values

Our Purpose- Vision, Mission and Goal At LEHS|WISH our purpose governs all our action

Number of Position(s): 1

Reporting:  Senior Specialist – Urban Health

Location: Bhopal, MP
 
Span of Control: Organization wide role

External Stakeholders: Government, Donors, Vendors etc.
 
Internal Stakeholders: CEO, Senior Director(s), Program Directors, State Directors, Functional Heads and entire WISH program and dissemination team

Education: Masters in Healthcare Management /Public Health with some exposure on digital health information technology
 
Experience/ Skills: The incumbent should have:

Minimum of 3 – 4 years’ experience in public health with one-year experience on digital health information technology.

Language Proficiency: Hindi and English

Job Role:
 
The key deliverables will include (but not limited to) the following:

• Coordination with the field team for timely redressal of programmatic and technical issues
• Ensure timely meetings of PMU are taken up for review of the program
• Facilitate and ensure skill development and capacity building of personnel manning the clinics on digital application management and operations
• Ensure medicines and commodity supplies at the centres in coordination with facility authorities and district level NHM
• Ensure enforcement of online Mobile Device Management (MDM) and Complaint Redressal & Monitoring System (CRMS)
• Ensure that quality standards at the facilities are maintained in coordination with the field team
• Regular field visits for ensuring functionality and providing supportive supervision to Sanjeevani Clinics across the state
• Facilitate engagement of community and community capacity building for health promotion and support field team for the same
• Support NHM to organize capacity building training of the Sanjeevani Clinic staff in various innovative primary healthcare models
• Ensure research areas in coordination with the M & E and technical team of WISH
• Support to establish existing community-based health need gaps, identify strengths and gaps in the current system and measure the impact of the intervention in coordination with the M & E team of WISH
• Facilitate formation of Sanjeevani Clinic Task Force (STF) and ensure the task force regularly meet to review the program
• Provide programmatic support to data analytics
• Assist in IEC development and documentation of best practices
• The role may include other reasonable duties, in line with the role and level, assigned from time to time as deemed fit by the supervisor in NHM and LEHS|WISH

Personal Attributes:

• Demonstrates integrity, ethics, compassion and respect;
• Passion for results- Highly motivated and resourceful; demonstrates high accountability, ownership and a go getter attitude; takes initiative and drives results;
• Demonstrates speed, agility and innovation in thought and in action;
• Decision-Making: S/he has the ability to evaluate risks and opportunities; uses analytical and problem-solving skills to arrive at sound business decisions;
• Result Focused: S/he effectively manages time and deliverables; has a strong sense of ownership; is able to multi-task and work under pressure; demonstrates attention to detail and sets high benchmarks;
• Willingness and ability to travel extensively as and when needed.