Multiple Openings – Arpan

Arpan (NGO) is an award-winning organization working hard to address the issue of Child Sexual Abuse in India.

According to the National Child Abuse Study 2007, 53% of children have experienced some form of sexual abuse.

Based in Mumbai, Arpan is the largest NGO in India with over 100 social workers and counselors providing prevention and intervention services to children and adults.

Over the last 10 years, Arpan has reached out to over 200,000 children, adolescents and adults directly through its services of prevention and intervention and over 880,000 indirectly through training and capacity building of various stakeholders.

1. Manager, Communications

Context
Stakeholder Communications at Arpan’s Communications team

Organogram
Director, Communications  |   Manager, Communications

Key Objectives of the Job
Create and implement a comprehensive communications plan to engage with different stakeholders across platforms (including website, newspaper articles, annual report, newsletters, blogs, and social media) in a timely and systematic manner to promote Arpan, showcase its work and bring visibility to the issue of Child Sexual Abuse.

Major Deliverables

The major responsibilities are:

• Ideating and developing resource/content for Arpan’s external and internal communication
• Identifying and creating content for different stakeholder categories, taking into consideration the most effective media to engage with them
• Developing guidelines regarding content creation and dissemination, setting up processes for quality driven content development
• Maintaining a strong voice of the organisation online in alignment with Arpan’s positioning, ethos and values through social media and build, execute and own monthly social content calendars featuring videos, photos, graphics and text (Facebook, Twitter, Instagram, LinkedIn,  Youtube and others) relevant to each platform
• Monitoring and analyzing the response to content types and modifying content to ensure maximum engagement
• Ensuring communication projects are executed in strict conformance with set standards for risks, safety and security and support the development of new standards for evolving channels.
• Work closely with all teams to showcase Arpan’s work appropriately across platforms
• Build and manage key external relationships
• Ensuring regular reviews with Director and Senior Director

Job Challenge
The issue of Child Sexual Abuse is a very sensitive and nuanced topic. For this, Arpan has a dedicated team of professionals who create resources that also form the framework for communications. The incumbent (Manager – Public Engagement) will be expected to understand and refer to these resources while developing literature and messages for internal & external communications.

Specialized job competencies
Experience in developing and managing organization’s:

• Brand and messaging
• Content calendar
• Strategic campaigns

Educational Qualification
Graduation/Post-Graduation in Mass Media, Journalism, Social Studies and related fields.

Desired Experience & Skills
6+ years of work experience as a Communications professional. Prior experience in non-profit sector will be an advantage.

• Possess strong written and verbal communications skills.
• Ability to simplify and summarize concepts
• Knowledge of social media management and digital marketing
• Design visualization skills
• Possess strong inter-personal skills
• Project Management skills with attention to time-lines and impact metrics.
• Identifying and cultivating strategic partnerships

Other desired attributes

Ability to work in a closely knit team; commitment to time schedules.

Location Mumbai

Salary range 60,000 – 80,000 per month + Travel + Therapeutic allowances

Department: Public Engagement

2. Executive – Research, Monitoring & Evaluation 

Supervisor   Manager- Research, Monitoring & Evaluation

Major Deliverables 

• Design research/evaluation studies to assess the process and efficacy of the programs/activities implemented by Arpan
• Develop training modules and train the field investigators/staff collecting data on data collection procedures/protocols for evaluations/research studies
• Perform field visits for data collection (such as conducting interviews/FGDs) as well as ensuring good quality of data
• Write reports on evaluations/research studies conducted
• Establish, modify and monitor key performance indicators (basis log frame analysis) to report and record progress for specific programs (on a monthly basis) and projects
• Assist Executive, Data to review the performance of existing management information systems (MIS) and help identify potential modifications or resources
• Identify strengths and weaknesses in the existing data collection process and management systems and propose solutions
• Analyze changes and patterns in KPI indicator data and performance reports in order to make recommendations to Program staff
• Support project/program staff on ways to properly document, organize and capture program’s progress
• Identify the R, M&E training needs of the program team and other verticals and implement training that meets these needs with the support of the R, M&E Manager
• Coach, train, and mentor R, M&E associate/s (if required) with the aim of strengthening their technical capacity, exchanging knowledge and providing professional development guidance in conjunction with the R, M&E Manager (for activities such as logical framework, project performance tracking, indicators, data flow chart, R, M&E manuals)
• Other related tasks assigned by the supervisor

Specialized Competencies

• Strong Research Methodology and Statistics skills essential
• SPSS, STATA, other statistical packages essential
• Knowledge and experience in RM&E essential
• Work experience with nonprofit organizations essential
• Experience working with children is a plus
• Proven writing skills in English and good excellent fluency in Hindi and Marathi is preferable
• Candidate should be a team player and should exhibit good organizational and social skills
• Should be able to work towards targets and multi-task
• Traveling to intervention sites and within country if required

Educational Qualification  A university degree in MPH/MHA

Desired Experience

• 5-6 years of experience in Research, M&E , Population studies, psychology , statistics,

Other desired attributes Ability to work in a small team

Location Mumbai

Salary range 30000-50000 per month +Travel +Therapeutic allowances

Department: Research, Monitoring & Evaluation

3. Executive – Program Monitoring & MIS

Supervisor   – Manager – Program Monitoring
Major Deliverables

Monitoring (60%-70%)

• Assist in design  and development of M&E system
• Develop and revise the M&E data collection tools as per requirements.
• Hold data quality assurance system, strengthen it and ensure quality data in MIS (offline and online)
• Analyze programmatic data (Qualitative & quantitative) and draft report based on it.
• Disseminate the evidences generated through programmatic data and other sources
• Conduct pre-post quality data collection, compilation and analysis.
• Develop training modules on the M&E system and the tools and give training to respective stakeholders
• Facilitate Programmatic reviews.
• Data provisioning to the other departments as per their requirement
• Work in close coordination with different program teams
• Other related tasks assigned by the supervisor
• Field co-ordination during Survey.

Management Information Software (30%- 40%)

• Conceptualize, and design MIS system for various programs in the organization
• Develop the data collection tools and reports for the program monitoring
• Develop data quality control system for program monitoring and hold it in routine data collection system.
• Conceptualize and design new software development required for program monitoring and data utilization by various departments
• Coordinate with program teams and explore additional requirement of MIS development and then digitalize it.
• Extract data from the software and program MIS as and when it is required by any team members of the organization.

Specialized Competencies

Essential skills

• Advanced excel skills
• Programmatic analytic skills
• Working knowledge on SPSS, STATA, or any other statistical packages
• Proven writing skills in English
• Traveling to intervention sites and within country if required
• Language Proficiency – English

Desirable

• Experience working on issues of Children protection or similar subjects.

Educational Qualification 

• A university degree in Economics, Social Science, Statistics, Public Policy, Development studies or related field.
• Master’s degree or Bachelor’s plus an advanced certificate in M&E, statistics, or economics is highly desirable

Desired Experience 2-5 years of experience of data management including analysis.

Other desired attributes Ability to work independently and in team

Location Mumbai  ( The person should be locally available)

Salary range 30000-50000 per month +Travel +Therapeutic allowances

Department: Research, Monitoring & Evaluation (R, M&E)

4. English Editor 

Context English Editor

Organogram Asst. manager – Content and Curriculum  I  English Editor  – Content and Curriculum

Key Objectives of the Job
Edits and proofreads content in English, ensures meaning and context are maintained, creates glossaries or term dictionaries

Major Deliverables

The major responsibilities are to :

• read given material and research industry-specific terminology
• create industry specific content based on research
• edit and proofread content keeping the flow and consistency of the document in mind
• proofread texts for grammar, spelling and punctuation accuracy
• edit content with an eye toward maintaining its original format (e.g. font and structure)
• assist in the research of basic content and framework of Arpan modules
• working and coordinating with the assistant manager for resource development of various RD  modules, manuals, other training tools for prevention programmes or training programmes

Job Challenge

• Work with multiple teams and coordinate in a fast paced environment
• Work under pressure while adhering to the timelines

Specialized job competencies

• Create basic content in English
• Demonstrate skills in proofreading and editing lengthy documents.

Educational Qualification Graduation/Post-Graduation in English.

Mandatory Experience Experience in editing and proofreading documents written in English.

Other desired attributes

Prior experience of working in an NGO, Ability to work in a closely knit team; inter-personal skills; commitment to time schedules, meticulous, passionate, Should be a stickler for detail and process adherence.

Location Mumbai

Salary range As per market standards

Department: Content and Curriculum

5. Sr. Hindi Translator

Context
Translator and Proofreader (Part Time)  – Content and Curriculum

Organogram
Asst. manager – Content and Curriculum  I  Translator and Proofreader (Part Time)  – Content and Curriculum

Key Objectives of the Job
Edits and proofreads content in Hindi, Interprets written or spoken material into Hindi, ensures meaning and context are maintained, Create content in Hindi, creates glossaries or term dictionaries, possesses knowledge of both, Hindi and English.

Major Deliverables

The major responsibilities are to :

• read given material and research industry-specific terminology
• edit and proofread documents for language and flow in Hindi
• ensure translated content conveys original meaning and tone
• cross-refer specialized dictionaries and translation tools to check quality of translation
• proofread translated texts for grammar, spelling and punctuation accuracy
• follow up with internal team members to ensure translation meets their needs
• edit content with an eye toward maintaining its original format (e.g. font and structure)
• working with and coordinating with the assistant manager for resource development of various RD  modules, manuals, other training tools for prevention programmes or training programmes

Job Challenge

• Work with multiple teams and coordinate in a fast paced environment
• Work under pressure while adhering to the timelines
  6. Specialized job competencies
• Should be able to understand, edit and proofread documents and translate/ transcreate the same in Hindi.
• Demonstrate skills in proofreading and editing lengthy documents.

Educational Qualification Graduation/Post-Graduation in Hindi.

Mandatory Experience Prior experience of editing and proofreading lengthy documents

Desired Experience

Experience in translation/transcreation of documents written in English into Hindi.

Other desired attributes

Ability to work independently as well as in a closely knit team; inter-personal skills; commitment to time schedules, meticulous, passionate, organisation skills, Should be a stickler for detail and process adherence.

Location Mumbai

Salary range As per market standards

Department: Content and Curriculum

6. Research Associate

Context Evidence creation and utilization for prevention of CSA

Organogram Manger-Research and Evaluation  |   Research Associate

Key Objectives of the Job

• Hold research operations (Data collection and management)
• And support in research designing

Major Deliverables

The major responsibilities are:

• Support researchers to pre-testing the study tools
• Assist researchers for the background work in the development of sampling methodology and others similar requirements
• Support researchers in training to surveyors for the data collection process
• Independently handle qualitative and quantitative data collection process and ensure data quality during the process
• Independently handle some of the standardized studies like Annual retention study or others.
• Support researchers in managing the literatures and secondary datasets
• Support other units in providing the literature/data/information search on required topics.
• Comply with data integrity and confidentiality.
• Any other responsibility assigned by supervisor

Specialized job competencies

Required Competencies –

• Good understanding on research, literature search, data collection and data quality issues

Educational Qualification
A post graduate in public health /Health Administration/Population studies/anthropology/social work/economics/psychology/similar subjects

Desired Experience 1-3 yrs in the relevant field

Other desired attributes

1. Understanding of field management of survey

2. Practical hand on any statistical software and understand basic principles data handling and data entry skills

3. Familiarity with MS Office and program data

4. Understanding on the research design

Location Mumbai

Salary range INR 25,000-30,000 Per Month

Department: Services

7. Executive Research – Qualitative

Position: RESEARCH EXECUTIVE – QUALITATIVE

Supervisor  Manager- Research, Monitoring & Evaluation

Major Deliverables

• Design research/evaluation studies to assess the process and efficacy of the programs/activities implemented by Arpan
• Develop training modules and train the field investigators/staff collecting data on data collection procedures/protocols for evaluations/research studies
• Perform field visits for data collection (such as conducting interviews/FGDs) as well as ensure good quality of data
• Develop and update study protocol manuals for data related activities and FGD and interview guides used in study
• Write reports on evaluations/research studies conducted
• Identify strengths and weaknesses in the existing data collection process and management systems and propose solutions
• Identify the R, M&E training needs of the program team and other verticals and implement training that meets these needs with the support of the R, M&E Manager
• Coach, train, and mentor R, M&E associate/s (if required) with the aim of strengthening their technical capacity, exchanging knowledge and providing professional development guidance in conjunction with the R, M&E Manager
• Other related tasks assigned by the supervisor

Specialized Competencies

• Knowledge of qualitative theories like grounded theory, phenomenology, ethnography, etc.
• Experience in qualitative methods including in-depth interviews, focus groups, observations etc.
• Experience in qualitative data collection techniques like most significant change, appreciative inquiry, outcomes mapping, outcomes harvesting, etc.
• Experience in qualitative data analysis techniques e.g., deductive and inductive approaches, framework analysis, template analysis etc.
• Knowledge of NVivo or Atlas.ti or other qualitative software package
• Knowledge and experience in RM&E essential
• Work experience with nonprofit organizations preferred
• Experience working with children is a plus
• Proven writing skills in English and good excellent fluency in Hindi and Marathi preferred
• Candidate should be a team player and exhibit good organizational and social skills
• Should be able to work towards targets and multi-task
• Traveling to intervention sites and within country if required

Minimum Educational Qualification
A university degree in MSW/Anthropology/Gender Studies/ MPH/Education

Desired Experience 5-6 years of experience in Research, M&E , qualitative research

Other desired attributes Ability to work in a small team

Location Mumbai

Salary range 30000-50000 per month +Travel +Therapeutic allowances

Department: Research, Monitoring & Evaluation

8. Counsellor – Healing Service

Context Providing direct psychotherapeutic services in the capacity of counselor at psychotherapeutic services unit.

Organogram Coordinator Psychotherapeutic Services    |    Counselor- Psychotherapeutic Services

Key Objectives of the Job
Providing psycho- therapeutic services to children and adults survivors of sexual abuse, maintaining the documentation for the same.

Major Deliverables

The major responsibilities are:

• Providing psycho- therapeutic to children and adults survivors of sexual abuse
• Maintaining the client data base and documentation of all cases in the organizational formats and submitting monthly updates to the Coordinator.
• Conducting group sessions on the various topics related to Mental Health like self-care

Job Challenge
To be able to reflect on field realities, challenges and movements specific to interventions on the issue of CSA and work towards mitigating concerns in a timely manner.

Specialized job competencies

• Therapeutic knowledge and trauma informed
• Critical thinking
• Good Communication Skills
• Good Documentation Skills
• Openness to learning.
• Ethical understanding of therapy and practices

Educational Qualification Masters in Psychology with a UGC recognized university.

Desired Experience

• 1- 2 years of experience in direct psychotherapeutic interventions with client. (Not Mandatory)
• Should be a stickler for detail and process adherence.

Other desired attributes
Being able to work in a team with clear and open communication. Knowledge of windows, word and excel is necessary.

Language Proficiency Fluency in English, Hindi and Preferably Marathi.

Location Mumbai

Salary range 23K + Travel + Therapeutic + Training

Department: Healing Services

9. Consultant – Policy &  Networking (part time) -Raipur

Context Consultant – Advocacy & Networking (part time) – Training & Advocacy

Organogram

• Associate Director – Training & Advocacy     |     Lead Advocacy     |
• Consultant – Advocacy & Networking (part time) – Training & Advocacy

Key Objectives of the Job

• Explore possibilities in CHG state / districts for partnership
• Advocacy engagements to Chhattisgarh & districts

Major Deliverables

The major responsibilities are to :

• Coordination and working with State of CHG education deptt / SCERT for tracking progress of School Safety program related training and intervention.
• Proactively identify scope of Arpan support and PSE integration in programs of CHG Govt (state level / district level) to discuss plan of action with team.
• Advocacy for PSE training of key implementer under key initiatives like School health & Wellness Program, RKSK.
• To organize, coordinate and conduct Small-scale PSE/CSA trainings & awareness programs with Govt& private sector professionals.
• Providing hand holding support to trained teachers and follow up from individuals, agencies for indirect data
• Supporting team for documentation (case stories, reports), data reporting and any other operations, as needed.
• Explore possibilities in CHG state / districts for partnership
• Need based, any other responsibility by supervisor

Job Challenge

• Work with multiple teams and coordinate in a fast paced environment
• Work under pressure while adhering to the timelines

Specialized job competencies

• Good communication skills
• Documentation (writing mail, reporting of self-done task)

Educational Qualification Masters in development studies / social work / psychology / sociology

Mandatory Experience

• 4-5 years of working experience in social development sector.
• 2-3 years of working experience in Govt. deptt, preferred education department, for policy advocacy.

Desired Experience Experience of working in issue of Child Protection & Safety will be preferred

Other desired attributes
Candidate shall be able to work on MS- Office. He / she must be willing to travel mainly in state of Chhattisgarh and to other states, need based.

Location Raipur, Chhattisgarh

Number of Position 1

Salary range Rs. 30,000/- to Rs. 35,000/- per month

Department: Training and Advocacy Services

10. Programme Officers

Context Implementing Arpan’s Prevention Programmes

Organogram Coordinator     |      Programme Officers

Key Objectives of the Job
Ensure quality driven implementation of prevention services

Major Deliverables

The major responsibilities are:

• Implementing of the Prevention projects of Arpan on the field namely teaching children personal safety skills from the age group of 6 – 18 years in schools and conducting Awareness sessions on child sexual abuse with parents, teachers, other stakeholders
• Documentation of field experiences in a timely manner
• Adherence to operational protocol including timely reporting of field activities to coordinators
• Ensuring regular reviews with Coordinator and Manager, prevention Services

Job Challenge
To implement the programs as well as do quality documentation

Specialized job competencies

• Ability to work in alarge diverse team
• Keenness to work with children

Educational Qualification
Graduation / Post graduation in Education, Sociology, Social work, Psychology, Child Development, and other related fields.

Desired Experience
Experience in group work with children and adolescents, conducting sessions, facilitating discussions.

Freshers with any similar voluntary work experience will also be eligible.

Other desired attributes

Ability to work in a large team; creative and child friendly; open to extensive local travel; Multilingual with fluency in English

Location Mumbai

Salary range 21000/- per month to 25,000/- per month + 4500/- per month (Travel reimbursement) + 1500/- per month (Therapeutic allowances)

Department: Prevention Team

11. Director/Associate Director – Digital

Context Arpan is looking for an experienced passionate individual to build their Arpan digital practice over the next 5 years.

Organogram
CEO   |     Director/Associate Director – Digital Learning

Key Objectives of the Job To define and lead Arpan’s digital initiatives across India

Major Deliverables

• Strategy: Work closely with the CEO and Board to define Arpan’s 5-year digital strategy and build a clear execution roadmap and business plan.
• Offerings: Create data-driven offerings with metrics with clear impact measures, working closely with internal stakeholders
• Partnerships: Create a clear plan for Arpan’s digital partnerships, including go to market strategy for the expansion of the digital business
• Technology: Oversee the use of technology within Arpan. Leverage external providers to build modular, agile offerings for our stakeholders.
• Talent: Recruit high quality talent to build the right technology and product teams to deliver Arpan’s digital strategy
• Funding: Work closely with the fund raising team to rise suitable funding for Arpans digital strategy. Understanding and visualization of learning material, coordinate, and review educational content, and incorporate current technology in developing specific eLearning curriculum.

Job Challenge
Arpan has been investing in digital learning over the last 5 years, and is now focused on scaling up initiatives.

The key challenges of the role are:

• Product enhancement: Enhancing the customer product design to increase retention rates and develop measurability metrics across offerings
• Partnerships: Rapidly onboarding partners to enhance scale and reach.
• New offerings: To create new offerings/ consider how one can provide an increasingly digital edge to the current offerings
• Efficient operations: Develop blueprint for how technology, content and operating teams would work together to be able to create high quality scalable offerings and service partners/ stakeholders.
• Technology enhancement: Develop a low cost, agile approach to technology and upgrade existing architecture to enable scale.

Specialized job competencies

• Strategy setting
• Product design and scale
• Partnership deployment
• Management of technology and product teams

Educational Qualification Any Graduate / Masters

Desired Work Experience

• Candidate should have specific experience in building and scaling digital offerings, and demonstrate live examples of their digital products.
• Candidate should have specific experience in working with/ running high quality tech and product teams.
• Candidate should have experience in involved digital products (where there is a need for repeated customer engagement), and it would be nice to have experience in e-learn type of digital offerings.
• 5 – 10 years of Digital experience is essential, as we need somebody who is experienced & has built an end to end digital product.

Other desired attributes

• Candidate should be interested in helping social sector enterprises build world class, globally relevant digital strategies.
• Candidate should have strong leadership skills and be able to deploy transformative changes in collaboration with existing teams

Sector / Industry Candidates from any sector, who are eligible, may apply.

Location Mumbai  – Western Suburbs

Salary range upto 30 lakh per annum basis current work experience and current CTC

Department: Digital Learning

12. Executive Assistant to the CEO

Context Assisting CEO in day to day functioning

Organogram CEO   |   Executive Assistant (EA)

Key Objectives of the Job
Support the CEO in smooth functioning and handling of day-to-day matters.

Major Deliverables
The major responsibilities are:

• Managing administrative tasks for the CEO including: managing an extremely active calendar of appointments, completing expense reports, composing and preparing correspondence that is sometimes confidential, arranging complex and detailed travel plans, itineraries, and agendas and compiling documents for travel-related meetings. Also takes care of all travel & meeting related arrangements for the CEO.
• Planning, coordinating and ensuring the CEO’s schedule is followed and respected.
• Communicating directly, and on behalf of the CEO, with Board members, donors and others, on matters related to CEO’s programmatic initiatives.
• Minuting key meetings

Job Challenge

• Multitasking
• Meticulous attention to detail
• Planning + Coordination + Execution
• As a bridge between internal/ external stakeholders and CEO

Specialized job competencies

• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors
• Expert-level written and verbal communication skills
• Demonstrated proactive approaches to problem-solving with strong decision-making capabilities
• High emotional maturity
• Highly resourceful team-player, with the ability to also be extremely effective independently.

Educational Qualification Graduate/ MBA

Desired Experience Minimum 4-5 years of relevant experience

Other desired attributes Go-getter attitude, independent thinking ability to get things done by self

Location Mumbai

Salary range 40,000 – 60,0000 Rs. per month

Department: CEO Office

To Apply, Please send your Resume on hr@arpan.org.in