Global Communications Senior Associate : Dalberg

Apply by 15th JUN 24

MAXIMIZE YOUR POTENTIAL. TACKLE THE WORLD’S TOUGHEST PROBLEMS.
BUILD EXPERTISE IN AREAS THAT MATTER TO YOU. BECOME A GLOBAL DEVELOPMENT LEADER.

DALBERG We are a global group working to build a more sustainable planet and inclusive societies where all people can thrive. As a diverse, purpose-driven community of professionals, it works in collaboration with local communities and global networks to create bold and equitable solutions and develop the next generation of impact leaders. Dalberg brings together strategy and management consulting, equity-centered community design, data, research, implementation, and communications to achieve its mission of solving the most pressing challenges of our time through systemic change. We are from everywhere, at home anywhere – an African and American company as much as an Asian, Latin American, Middle Eastern, and European one.

Dalberg is a place where a diverse mix of talented individuals are able to practice transparency and openness while maintaining independence of thought – whether it’s how you identify, where you come from, the languages you speak, the person you love, or the way you worship. Dalberg is a home where people feel safe, understood, nurtured, and encouraged to grow.

As a team of 730+ people from 55 countries, speaking over 90 languages collectively, with 40%+ female leadership team, Dalberg places diversity, equity and inclusion principles at the heart of our organization and the work we do alongside our clients, partners and communities.

Established in 2001 by experienced private sector consultants, Dalberg operates from 28 worldwide locations. For more information, please visit: Dalberg.

ABOUT DALBERG ADVISORS
Dalberg Advisors is a strategic advisory firm combining the best of private sector strategy skills and rigorous analytical capabilities with deep knowledge and networks across emerging and frontier markets. We work collaboratively across the public, private and philanthropic sectors to fuel inclusive growth and help clients achieve their goals.

ABOUT YOU
You are likely to be a good fit for this role if you bring:

• A passion for social impact. You are motivated deeply by questions of social impact and by the mission of Dalberg.
• Experience in a high-performance culture. You thrive in a high-performing, people-friendly culture and are a team player. You can work independently in a low-structure environment. You take ownership of delivery on time even in ambiguous situations and proactively seek guidance when required. You ensure quality and accuracy. You are good at setting priorities and managing workflows. You show responsiveness to feedback and follow-through. You build trust and positive engagement. You can mentor and develop specialists and vendors externally. You develop communication team members. You pay attention to risk mitigation.
• Synthesizing and problem-solving skills. You proactively identify needs and develop solutions to them. You can align with various stakeholders on communication outputs. You can measure the performance of outputs and activities.
• Content Expertise. Strong editorial judgment, ability to rapidly absorb complex ideas and distill them into accessible narratives for global audiences. You will often shape raw content (e.g., a PowerPoint presentation, an outline, speaker notes, a report) into a range of editorial products, from finished reports to publishable articles coordinating with colleagues to ensure that your projects are completed, approved, produced, and published by their deadlines.
• Communications and presence. You can present yourself and your content effectively through slide decks, emails, memos, and vocal communications. You can engage comfortably with consultants and operations staff.
• Knowledge of digital marketing tactics, including SEO, email marketing and web analytics.
• At least 10 years of work experience in an editing and communications role in journalism, corporate communications, media, ideally in the development sector, or a relevant industry. Compensation will be commensurate to experience.

WHAT YOU WILL DO AND HOW YOU WILL GROW

As Senior Communications Associate, you will work closely with the Global Strategic Communications team and other teams at Dalberg and will report to the Global Strategic Communications Manager. Your role will entail the following:

Social Media Management:

Content Strategy & Creation

• Benchmark Dalberg against competitors and emerging social media trends to develop new formats, and work with the team to create best practices to ensure our organization remains at the forefront of digital communication.
• Grow our social media following with a targeted growth of 33% YoY growth in followers.
• Create and curate engaging content for Dalberg’s global social media channels.
  Plan and execute integrated communication campaigns for high-visibility global days of importance, international events, and global hiring programs.

Community management

• Monitor online conversations and proactively address any issues, concerns, or brand risks.
• Editorial pipeline development & management
• Work with project teams and regional communications teams to maintain a pipeline of relevant content that receives high engagement online.
• Assist the Manager in the development of new processes to execute social media objectives as outlined in the strategy.
• Write and edit social media content and work with designers to develop high-quality and appropriate visuals.
• Manage the Dalberg social media calendar ensuring a consistent flow of posts spread across global time zones and oversee the prioritization of day-to-day tasks to ensure a balance of regions and topics showcased on Dalberg’s channels.
• Track global events, report launches, and media mentions populating the editorial pipeline.

Website Management

• Oversee the Dalberg website, ensuring it is regularly updated and serves as an effective communication platform.
• Monitor quarterly website analytics, identify trends, and recommend improvements to enhance user engagement.
• Propose and develop new features on Dalberg.com to meet the team’s KPIs.
• Improve the ranking of specific pages on Dalberg.com by implementing more SEO-friendly features.
• Write and edit website content and work with designers to create high-quality and appropriate visuals.

Internal Communications & Culture

• Assist the Manager in developing the organization’s internal culture, e.g. through the production of newsletters, ensuring timely and engaging content.
• This will include engaging with HR, managing a monthly global call, and other culture-building initiatives.

Monitoring & Reporting

Monitor and analyze monthly social media and website performance metrics, make data-driven recommendations for optimization, and create dashboards to be reviewed by internal stakeholders.

Brand Stewardship

Collaborate with and advise global teams to ensure brand integrity in all external communications.

ABOUT OUR CLIENTS
Our clients come to us with some of the most difficult global problems, seeking solutions where the obvious ones have failed. We are entrepreneurs and innovators, designers and creative problem solvers, thinkers, and doers who supply new ideas, drawing from a deep base of knowledge that cuts across sectors and geographies and is growing every day. We partner with and serve communities, governments, and companies throughout the world. Some of our recent clients include foundations such as the Bill and Melinda Gates Foundation, corporations such as Pepsi and Vodafone, multilateral institutions such as the World Bank and the Inter-American Development Bank, UN agencies such as UNICEF and the UNEP, and government agencies such as the Ethiopian Ministry of Innovation and Technology, USAID, and India’s NITI Aayog.

JOIN OUR TEAM
Our current opportunities for this role are in Africa and open to remote working.

We would love to see your resume, cover letter, and portfolio of relevant past work.

• Please submit up to five writing samples (only business-related or editorial articles and social media please).
• Your cover letter should include a succinct (~200 words or fewer) answer to the following question: What is your biggest superpower as a communications professional, and what impact do you think you could have on Dalberg Global
• Strategic Communications?
• Please be candid and specific. If selected, you would be invited to a few rounds of interviews, based on which your specific title and level of entry will be agreed upon.

Please submit your application at our Career Centre by 11:59PM EST on 15th June 2024.

During the same recruitment period, please only apply to one position at Dalberg. This position should be the role best suited to your current professional experience and to your first preference location. You will have the opportunity to rank your next 2 location preferences within your application, in case there are openings in other offices.

Candidate applications will be considered on a rolling basis. Candidates selected for interviews will be invited for a number of interviews to test analytical and conceptual thinking skills through consulting case questions, and to discuss interests and experience. A candidate’s specific title and level of entry will be assessed during the interview process.

Dalberg values its people and recognizes the importance of balancing professional and personal demands. Qualified and interested candidates irrespective of age, gender, race, religion, background, or ethnic affiliation are encouraged to apply for the vacancy.

We have also pledged to three commitments for Diversity, Equity and Inclusion (DEI) across the firm:

COMMITMENT 1: We commit to publishing internal Dalberg DEI reports annually, to hold ourselves accountable, report on progress and share lessons from our regional DEI plans.
COMMITMENT 2: We commit to delivering regular training for all staff (including leadership) on how to engender inclusive workplaces and mitigate unconscious bias.
COMMITMENT 3: We commit to addressing imbalances in how power and privilege are formally distributed and informally exercised across the firm.

Owing to the large number of applications we receive; unfortunately, only successful candidates will be contacted.