Senior Corporate Social Responsibility Manager – IDFC FIRST Bank

Apply by 30th Sep 23

IDFC FIRST Bank is a leading private sector universal Bank in India. Our Bank’s vision is to “build a world class bank in India, guided by ethics, powered by technology, and to be a force for social good”. IDFC Bank was promoted by IDFC Ltd (est. 1997) which was a premier DFI renowned for financing India’s infrastructure such as roads, ports, and power projects with a balance sheet of Rs. 75,337 crores. Capital First (est. 2012) was a successful technology led NBFC focused on financing consumer and MSME, with strong track record of growth profits and asset quality with a balance sheet of Rs. 27,351 crores. It has provided over 30 million loans & serves 60,000 + villages, cities and towns in India.

IDFC FIRST Bank is looking to hire a CSR Manager who will be responsible for developing, planning, and executing initiatives in line with the company’s community development efforts. Incumbent will also work closely with various departments to drive and manage volunteering activities that will contribute towards building a culture of doing social good and being responsible towards our communities on-ground.

Role/Job Title: Senior Corporate Social Responsibility Manager

Business: Corporate Function

Function/ Department: Corporate Social Responsibility

Place of work: Mumbai – BKC

Roles & Responsibilities:

• End to end management of CSR impact communication
• Strategy building with agency for impact communications
• Vendor Management to ensure creation of assets in a timely manner
• Ideating for digital campaigns on a need to basis
• Managing ad-hoc strategic programs
• Designing and executing CSR programs, managing partnerships with impact partners
• Monitoring and evaluation of programs portfolio periodically – ensuring all partners are working according to plan and delivering on milestones
• Staying up to date, conducting relevant research and trends in the areas of focus and promoting best practices and evidence based implementation
• Driving employee volunteering initiatives in coordination with internal stakeholders
• Report and content writing for the Bank’s annual report, website, social media and other communication collaterals
• Driving budget and monitoring spending to deliver results in line with planned objectives
• Conducting social audits / field visits

Key Requirement 

• Must have a degree in Social Sciences, Business Administration (with social impact specialization) or a related field.
• Must have a minimum of 5 years plus prior experience working in CSR division of a large corporate.
• Must have experience of having led CSR/ development sector communication campaigns and understands social media mediums
• Must have knowledge of the rules and regulations governing CSR and understanding of best practices for CSR will be an advantage
• Must have strong expertise in managing relationships, networks, and teams that include a diverse group of people representative of the public and private sectors, community-based organizations, nonprofits, and civic leaders as well as program beneficiaries.
• Proven effectiveness in driving complex multi-stakeholder planning processes and cross-team projects to desired results.
• Must seek out, understand and incorporate feedback from the  communities we want to serve
• Must have strong English communication and people skills and the ability to distill complex information into simple messages and concise  communication materials, tailored for the audience. Having multi-lingual knowledge in at least two regional languages will be an advantage
• Willingses to travel frequently

Graduate: Bachelors in Arts / Social Science / Humanities, any others

Post Graduation: Human Resources / Social Science / Humanities, Sustainable Developments, any others