Senior Manager/AVP – ESG Service and delivery

Overview

SG Analytics is a leading provider  of bespoke ESG services in India. This role is focused on long-term value  creation for the ESG business across different service lines of the  organization. Enable growth through farming the portfolio of existing clients  and new businesses. Drive operational excellence and high levels of employee  engagement and satisfaction.

Seniority level : Mid-Senior level
Job function: Analyst and Research
Industries: Research and Renewables & Environment

Responsibilities

· Responsible for overall performance of the  ESG business starting with client acquisition, on-boarding, transition, client  servicing and ensuring client delight

· Reviewing and enhancing the existing ESG business  strategy, data collection, service offerings, processes and frameworks

· Managing and overseeing ESG client services  operations. Provide leadership to  senior managers, managers and leads across multiple ESG functions

· Identifying new opportunities and  initiatives for growing the business, to aid the management and create  further value at the company level

· Supporting teams to advance their  sustainability knowledge and skills, through coaching and sharing of best  practices

· Drive ESG business development, solutioning  and delivery teams to achieve their full potential and enable extraordinary  performance and operational excellence

· Understanding customer requirements and develop  effective project management processes, including hiring, planning,  reporting, documentation, training, etc.

· Ensure 100% adherence to all SLAs and TAT

Experience and Skills

· Experience of ESG strategy development and  implementation, with experience gained in either the ESG/sustainability  consulting sector, or at a corporate, operating in a range of industry  sectors

· Experience of working in a client services  environment with strict SLAs, tight deadlines and of managing business  end-to-end

· Strong knowledge of the various  international reporting standards (UNGC / SDG, GRI, SASB / TCFD, CDP, UNPRI…)  and of the tier 1 ESG rating methodologies

· Experienced in offering ESG research  solutions to global clients

· Comes from strong educational pedigree that  demonstrates high IQ

· Dynamic, persuasive personality and  communication skills to win over prospects/delight clients

· Hungry to drive top line revenue  aggressively and embrace a fast-paced environment

· Motivation to work collaboratively in a large  team of specialized professionals and fresher talent pool

· Strong analytical skills, and the ability  to use data to highlight trends and communicate important messages in an  engaging manner

· Strong written and oral communication skills

Overall Experience: 8-12 year

Academic Qualification: Engineer, MBA, Post-graduation  in Economics, Finance, Energy, Environment, Economics, Governance, Social Sciences