Data Governance manager – Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.

Information about the position

Job description, responsibilities, and duties

Are you experienced in managing records and keen to learn more? We have an opportunity for you to join our Data & Records Lifecycle Management team and work on a wide range of topics with skilled colleagues. If you are passionate about data and records and you enjoy solving issues in our daily work and projects, then we want you to join us!

Envision those millions of documents a global reinsurer generates when signing new business, managing cashflow, evaluating risks and many more. How can we ensure all employees keep the right documents, store them securely and make them at the same time easily accessible whilst complying to all external and internal regulations?

As a Records and Information Expert you will get the opportunity to understand a variety of business in our company – reinsurance, insurance, risk, finance, IT, HR, etc. You will execute and coordinate operating processes, follow up on requests and issues, support our global team and consult our internal customers from different business functions and regions on Records and Information Management processes with the goal to ensure Swiss Re is aligned with legal, regulatory, and business requirements.

What will you do in detail?

•  You consult and support our internal customers in understanding and applying Swiss Re’s Records Management Framework.
• You communicate and collaborate with our key stakeholders within business units, corporate functions and third parties from various cultural and professional backgrounds.
• You drive topics and initiatives forward independently and with visible results to change and improve the experience of our customers.
• You evaluate alternative options and solutions and bring in ideas for continuous improvement of our processes and services.
• You work with Swiss Re’s core systems for managing the lifecycle of records.
• You collaborate closely with our global team to gain knowledge, exchange knowhow, and support each other for the success of our services and the team.

About the team

• A team of consultants and specialists, spread across multiple locations globally, driving the Data & Records Lifecycle Management unit at Swiss Re.
• In our first line of defense role, we provide support in physical and electronic records handling including classification, legal holds, destruction, and other activities throughout a record’s lifecycle.
• In our second line of defense role, we provide advisory and oversight services such as training, awareness or risk reviews and assessments.
• We are the main contact for our internal customers, business partners and technical people regarding data & records lifecycle processes and knowledge.
• We are working in an agile environment and living an open self-organized team culture.

Requirements for the employee

Candidates with education suit the position

• You earned a university degree (or similar) in Information Science, Business Administration, Economics, Engineering or similar.
• Ideally you bring 3+ years of working experience in Records and Information Management, Data Management, or in consulting.

Language skills English – Upper intermediate (B2)

Personality requirements and skills

• You are a dynamic person who demonstrates a “can do” attitude.
• You work independently and manage multiple deadlines while demonstrating flexibility.
• You have a solution-oriented mindset with a focus on service provision and customer satisfaction.
• You have an excellent attention to detail and ability to effectively meet deadlines with quality work completion.
• You enjoy analysing and defining solutions.
• You are comfortable working with processes and business applications.
• You are a great teammate, willing to help the whole team grow and to further develop yourself.
• You embrace an agile working culture in a global, multicultural team.
• You have excellent verbal and written communication skills in English.
• You can easily and effectively present to customers, stakeholders, management, and team members.
• You are strong in using MS Office (i.e. Excel, Power Point, SharePoint, Teams).
• It would be an outstanding plus if you bring experience in Records and Information Management as well as
• IT applications and processes with you.